Returns

All sale items are final sale: No returns/exchanges/credit

Cancelled Orders: Once an order has been placed we are unable to edit or cancel it. Please make sure your order is correct before you submit your order. We pride ourselves on fast shipping, usually shipping within one business day or less. 

Returns: Returns will be considered within 14 days from delivery date. All returns must be pre-approved. If you would like to discuss a return please contact customercare@liltulips.com with your order number.

To be eligible for a return, your product must be unused, unwashed and in the same condition that you received it, including the original packaging. Shipping charges paid to ship order are nonrefundable. 

Free items may be returned with your product in new condition to be exempt from charges. Customer is responsibe for shipping item back to Lil Tulips. We suggest purchasing Delivery Confirmation or Package Insurance as Lil' Tulip's will not be held responsible for packages lost in the mail.

Return Exceptions: The following items cannot be returned for any reason. This is to ensure that products that could be contaminated upon opening are sold in new condition and have not been opened, tested, or returned. This list includes, but is not limited to: Jellycats, stuff animals, creams, lotions, salves, soaps, detergents, sunscreens, nail polish, pacifiers, Wubbanubs, personal care items, brushes, lanolin, washes, detergent, bras, and underwear.

Sale items and gift cards items can not be returned for any reason. Used diapers may not be returned.

Bulk orders of products are not eligible for returns.

With inventory changing every minute, we unfortunately can't do any exchanges. Please request a return.

Thank you for supporting our family and business!!
Jenny & Van